Data retention
The following data retention policy applies by default to all SSG instances.
| Data affected | Minimum period before deletion | Changeable |
|---|---|---|
| Aggregated data for submissions by customers | Last 5 years | Yes |
| Individual message records for submissions from customers Individual message records for submissions to suppliers | Last 3 months | Yes |
| Archived configurations | 3 months after archived | Yes |
| Account balance audit trail | 9 months | Yes |
| Traffic summary data for billing | 24 months (billing being used) 6 months (billing not used) | Yes |
Contact [email protected] to request changes to the data retention policy for your SSG.
Updated 3 months ago