Data retention

The following data retention policy applies by default to all SSG instances.

Data affected	Minimum period before deletion	Changeable
Aggregated data for submissions by customers	Last 5 years	Yes
Individual message records for submissions from customers Individual message records for submissions to suppliers	Last 3 months	Yes
Archived configurations	3 months after archived	Yes
Account balance audit trail	9 months	Yes
Traffic summary data for billing	24 months (billing being used) 6 months (billing not used)	Yes
txtConsole end-user customer portal	12 months, except 6 months for detailed data	Yes

Contact [email protected] to request changes to the data retention policy for your SSG.