Data retention

The following data retention policy applies by default to all SSG instances.

Data affectedMinimum period before deletionChangeable
Aggregated data for submissions by customersLast 5 yearsYes
Individual message records for submissions from customers
Individual message records for submissions to suppliers
Last 3 monthsYes
Archived configurations3 months after archivedYes
Account balance audit trail9 monthsYes
Traffic summary data for billing24 months (billing being used)
6 months (billing not used)
Yes

Contact [email protected] to request changes to the data retention policy for your SSG.