Customer endpoints

Where your customers connect to the SSG to send and receive SMS

Endpoints are where your customers connect to the SSG platform from their application. The below hostnames or IP address should be provided to your customers. Your SSG instance is global and spans all the below sites, therefore all these endpoints are accessible to your customers.

We recommend that you provide your customers with the details for at least two sites and that the below hostnames are used.

SMPP

Customer SMPP endpoints should be used by customers with the system ID and password from their SMPP account. These endpoints accept connections on port 2775 (SMPP) or port 8775 (SMPP over TLS).

The following endpoints are for customers connecting using SMPP v3.x and v5.

SiteHostnameIP
EUROPE
London, UKEU-UK-LONeu-uk.mlsmpp.net35.177.186.247
Frankfurt, GermanyEU-DE-FRAeu-de.mlsmpp.net18.194.138.127
ASIA PACIFIC
Sydney, AustraliaAP-AU-SYDap-au.mlsmpp.net3.24.156.183
SingaporeAP-SGap-sg.mlsmpp.net54.251.208.62
NORTH AMERICA
North Virginia, USANA-US-VIRna-us.mlsmpp.net34.226.130.239
SOUTH AMERICA
São Paulo, BrazilSA-BR-SAOsa-br.mlsmpp.net18.228.29.43

Each endpoint is served by a load balancer that is multi-AZ (availability zone) and has multiple IP addresses associated with it. For each endpoint, only one of these IP addresses is permanent and usable by customers. The load balancers distribute SMPP connections to the site’s pool of Access nodes.

Custom hostnames

To publish your own endpoint hostnames, either:

  • create your own DNS CNAME records for each of the above hostnames (not suitable for TLS connections)
  • create your own DNS A records for each of the above IPs

REST

The REST SMS API can be used by your customers for sending and receiving SMS.

API documentation can be found at https://txtconsole.readme.io