June 22nd, 2026 by Melrose Labs Support
We're pleased to announce v2 of the SSG Admin Portal — our largest update to the portal to date. v2 brings a refreshed, more modular interface, a more secure sign-in experience, and significant new capabilities across customer management, routing, billing, reporting and configuration, plus dozens of workflow improvements throughout.
Added
June 1st, 2026 by Melrose Labs Support
June 1st, 2026 by Melrose Labs Support
Added
March 27th, 2025 by Melrose Labs Support
Pricing documents such as CSVs and PDFs can be distributed to customers by email when pricing changes occur or when pricing information needs to be shared - for example, during customer onboarding.
Improved
October 1st, 2023 by Melrose Labs Support
The reporting database is used to generate reports on MT and MO SMS traffic passing between your customers and suppliers.
Improved
April 8th, 2023 by Melrose Labs Support
Pricing plan changes for customer pricing now take effect precisely at the effective date/time (accurate to the second).
Improved
April 8th, 2023 by Melrose Labs Support
The SSG now supports using DLRs when rejecting customer messages using rules. Previously, rejecting messages was only supported with a negative submit_sm_resp returned in response to the customer's submit_sm.
Improved
April 8th, 2023 by Melrose Labs Support
The network error code is now included in the delivery receipt text within the deliver_sm PDU short message field. It was previously only included in network error TLV.
April 8th, 2023 by Melrose Labs Support
Blocking of message content by firewall for an SMPP account based on criteria (e.g. destination country of message). Content blocking currently applies to all traffic sent by an SMPP account that a blocking content list is associated with. This update allows blocking content list to be applied based on criteria.
Improved
April 8th, 2023 by Melrose Labs Support
The speed of configuration updates taking effect on all SSG nodes has been greatly increased, resulting in the majority of changes taking effect within 1-minute of being saved.