December 2024

Network data: Prefixes added/updated for Australia.

November 2024

Pricing distribution: Email PDF and CSV pricing documents to customers. Includes pricing change notification and on-demand sending of current pricing via email.
Configuration > Company > User access: Section now only visible to users with "manager" role. Revised table of users.
Two-factor authentication: 2FA TOTP authentication is now available for user logins to the SSG Admin Portal. Enable users in the Configuration > Company > User access section.
Network data: Prefixes added/updated for Canada, Cuba, Dominican Republic, Jamaica, Nepal, Vietnam and Yemen.

October 2024

Random source address for long SMS: Fix to ensure random source address is the same for all parts of a long SMS.
Rules and destination addresses: Use regulation expression action to modify destination addresses.
Auto-logout: Added ability to disable auto-logout for current session. Click "user preferences" icon to change.
Network data: Prefixes updated for Argentina and Peru.
Management API: Modify customer SMPP account webhook. See https://ssgdocs.melroselabs.com/reference/smpp-account-config

September 2024

SMPP submit_sm PDU message_payload TLV: Performs message segmentation (long/concatenated SMS) and results in one or more submit_sm requests being generated, depending on the length of the message.
Network data: Prefixes added for Hungary.

August 2024

The following are currently in development and are expected to be released before the end of the month, or have already been released this month:

txtConsole: New Campaign application added. See https://ssgdocs.melroselabs.com/docs/campaign for internal documentation.
txtConsole: Broadcast application updates:
- New Scheduled section to show scheduled broadcasts
- Revised report in Outbox section
Suppliers > SMSCs: Test SMS submission and delivery from "Test" tab. Integrates with Melrose Labs SMPP Client.
Reports > Suppliers: Section and sub-sections updated to use faster report generation.
Billing > Invoices: Added total unpaid and overdue in base currency.
Network data: Updates for Guinea and Romania.
Automated reports: Configured reports visible in Configuration > Automated reports.

July 2024

The following are currently in development and are expected to be released before the end of the month, or have already been released this month:

Network data: Updates for Belarus, Poland and Uzbekistan. Added smaller networks for various countries.
Suppliers > SMSC groups: Configuring SMSC group members moved from sub-section to SMSC group section
SMSC status: Enable/display the display of SMSC status widget in dashboard views
Billing > Account balances: Change currency of a customer's account balance in SSG Admin Portal
SSG Admin Portal update (25 July 2024): UI changes. Email pricing to self (PDF and CSV). All updates in staging pushed to production SSG Admin Portal.

June 2024

The following are currently in development and are expected to be released before the end of the month, or have already been released this month:

Reports: A major update has been performed to the customers "SMSC" and "Margin" reports that reduces the time taken to generate these reports from minutes to <1 second. Available on the SSG Admin Portal production server. See Reports > Customers > SMSC and Reports > Customers > Margin.
Network data: Updates for Armenia, Azerbaijan, Georgia, Sri Lanka, Turkmenistan and Ukraine.
MSISDN cache import: Added ability to upload CSV file of MNC-MSISDN entries to bulk update the MSISDN cache that can be used for identifying a ported mobile number. See Configuration > Routing > MSISDN cache. CSV format at https://ssgdocs.melroselabs.com/docs/routing#configuration.
Reports > CDRs > Advanced: Added UTF-8 BOM to ensure message text displays correctly when viewed (e.g. in Microsoft Excel).
Analysis > Margin analysis: New section showing the margin for each destination (country/network) of a service based on pricing plan and route costs within routing profile. Highlights negative margin.
Loss avoidance: Reject messages when negative margin would occur. Configurable for each service and requires same currency for pricing plan and supplier cost. DLR with status "undelivered" (status 5) generated. Currently on staging platform pending release to production SSG.

May 2024

The following are currently in development and are expected to be released before the end of the month, or have already been released this month:

Publish pricing API now includes network name when pricing plan is not "country pricing". Pricing type (submit or delivered) is also included in JSON. See https://ssgdocs.melroselabs.com/reference/publish-pricing
Network data: Updates for Bahrain, Germany, Lebanon, Qatar, Romania, Saudi Arabia, Senegal, South Africa and Vietnam. Prefixes added for Kuwait, South Korea, Zambia.

April 2024

The following are currently in development and are expected to be released before the end of the month, or have already been released this month:

Suppliers > Routes: Importing supplier pricing now also supports CSV files with following columns: COUNTRY, NETWORK, MCC, MNC, RATE, RATE_START_DATE, CHANGE_TYPE.
Routing > Routing editor: Network weights for Net-RR can now be changed in the routing editor.

March 2024

The following are currently in development and are expected to be released before the end of the month, or have already been released this month:

Customer balances: Change currency of a customer's account balance using API call. See https://ssgdocs.melroselabs.com/reference/balance-change-currency

January 2024

The following are currently in development and are expected to be released before the end of the month, or have already been released this month:

Suppliers > SMSCs: LINE messenger app supported added for SMSC connection UP/DOWN notifications (see Using the LINE messaging app)
Dashboard: variant under test (Dashboard2)
Routing > Routing editor: Routing decision flowchart added
Suppliers > Routes: Importing supplier pricing now shows table of import error and pricing changes. Bug fix to network identification. Count of pricing changes shown.

December 2023

The following are currently in development and are expected to be released before the end of December 2023, or have already been released this month:

SMPP-HTTP Bridge (upstream HTTP connections):
- AP-SG bridge now available
- EU-UK-LON upgraded for higher capacity
- AP-SG and EU-UK-LON now support 1500 TPS for SMS and DLRs
- See SMPP-HTTP Bridge for further information
Suppliers > Routes: Importing supplier pricing now shows table of import errors.
Exporting to excel: Exporting tables now exports the full table by default instead of the current page.
ZWL currency: Added Zimbabwean dollar to available currencies
Access Node upgrade: EU-UK-LON Access Nodes have been upgraded for higher capacity (14 Dec).

November 2023

The following are currently in development and are expected to be released before the end of November 2023, or have already been released this month:

Dashboard: Menu bar added for quick access to portal sections
General: Clickable names of customers, SMSC groups, pricing plans, routing profiles
SMPP-HTTP Bridge (upstream HTTP connections): configurable generic JSON POST HTTP adapter added; asynchronous HTTP submission added
Management API : set customer SMPP account submit limit (TPS) and service - https://ssgdocs.melroselabs.com/reference/smpp-account-config
Customers > SMPP accounts: traffic activity graph added to each account's row to make it easy to identify accounts currently sending significant traffic
Pricing: Typo in CSV file header corrected
Billing > Statements: Email account statements to customers
Pricing > Plan prices: Fixed issue relating to MCC MNC format when importing pricing
Network data: Added prefixes for Uruguay.
Traffic alarms: Notification to Slack added
Emails: Fixed issue preventing logo to display in some email clients

October 2023

The following are currently in development and are expected to be released before the end of October 2023, or have already been released this month:

New

Services - preconfigured account configuration can be associated with each service to speed-up configuring new customer accounts
Reporting - custom reports can now be emailed daily/weekly/monthly
Dashboard > Main - graph of message count over last 60-seconds
Dashboard > Financial - revenue/cost/margin graph added for last 30-days and margin widgets for last 7-days and 30-days

Enhancement

Rules - regular expression replace action now supports UCS2
Reporting - Customers > SMSC, Customers > Margin (fast), Customers > Error and Customers > CDRs > Advanced reports significant performance increase
Dashboard - spinners to show text widgets loading; collapsible "Supplier SMSCs" and "Customer SMPP accounts" widgets
Management API - Balance change now supports monetary currency. https://ssgdocs.melroselabs.com/reference/customer-balance-change

Updates

Tanzania network data updated
Brazil network data added
Myanmar network data updated
Various UI updates for mobile and desktop browsers

Fixed

Reporting - Reports > CDRs > Advanced - fixed issue with report generation

September 2023

The following are currently in development and are expected to be released before the end of September 2023, or have already been released this month:

New

A default source address (sender ID) can now be set for each SMPP account. This is currently used in the txtConsole Broadcast and Pager applications as the source address that is set by default when composing messages.

Enhanced

Reporting database upgrade to increase performance
Reports > Revenue > Revenue detail - adds price-per-message (PPM) column to those already available in Reports > Revenue
Management API updated - Create new customer and SMPP account

Fix

Issue fixed where Supplier > Routes would hang when sorting by network and "Add route" or "Change cost" buttons were clicked.

August 2023

The following are currently in development and are expected to be released before the end of August 2023, or have already been released this month:

New

Revenue, cost and margin report added at Reports > Customers > Margin.
New supplier report added to show at-a-glance spend for each supplier. See Suppliers > Summary. Breakdown by country/network now in Suppliers > Detail.

Enhancement

Pricing > Plan prices now shows network MNCs when adding new pricing and includes search boxes for dropdown lists.

Supplier > Routes now shows network MNCs when adding new routes and includes search boxes for dropdown lists.

Filter messages by MO, MT or both in Status > Messages (latest) and Status > Message lookup.
Invoice being sent to customer with postpay account balance will result in invoice being applied to their balance. Will show on statements.
Dashboard graphs now with vertical indicator line and clearer tooltips when mouseover on data points/lines.
Added dropdown lists in Routing > Profile members where routing profile can be selected to more easily show members (i.e. SMSC groups) of a profile. Also now available in other section.
Reports section menu layout improved.
SMPP Client character set support updated. Now assumes GSM character set for DCS 0. Converts message characters to GSM values when DCS set to 0. See https://melroselabs.com/tools/smppclientproxy/

Updates

Thailand network data updated.

Fix

Exchange rate now properly shown in Billing > Account balances > Period audit trail

July 2023

The following are currently in development and are expected to be released before the end of July 2023:

Fix

✅ Issue with SMSC connection status on dashboard and throughout portal resolved.

June 2023

The following are currently in development and are expected to be released before the end of June 2023:

Enhancements

✅ Summary of total account balances by currency and account type (prepay/postpay).
✅ Auto logout inactivity timer now configurable as part of user preferences.
✅ Pricing plan history updated to clearly show charge basis, country flags, and improved search based on pricing plan and country.

Updates

Canada network data updated.
United States of America network data updated.
Africell Angola network added.

May 2023

The following are currently in development and are expected to be released before the end of May 2023:

New

✅ Manually raise charges and create invoices.

Enhancements

✅ Rules now support the trimming of source address digits.
✅ When configuration is no longer required, it is now possible to remove it from your SSG instance and "archive" it. Archiving has now been extended to:
- Services: See Configuration > Services section.
- Routing profiles: See Routing section.
- Pricing: See Configuration > Pricing section.
✅ Customer pricing changes can now be entered in the Pricing > Pricing changes section and result in the automatic generation of pricing change notification emails for customers. Notifications can be seen in Customers > Notifications where they can then be sent. Price change email uses "Pricing: Pricing change notification to customers" template from Configuration > Company > Email templates or default email content if none defined.

April 2023

The following are currently in development and are expected to be released before the end of April 2023:

New

✅ Routing scripts. Define routing using scripts and associate with routing profiles. Enables finer control and improved management of routing. Update currently deployed on Germany SSG location (eu-de.mlsmpp.net) and IE staging platform (SMPP IP: 3.251.5.16). See Scripts for documentation (work-in-progress).
✅ TPS (SMS/sec) for each SMPP bind by a customer can be viewed in Status > Customer TPS. The total count of messages submitted, messages throttled and MO/DLRs returned are also shown. Update currently deployed on Germany SSG location (eu-de.mlsmpp.net) and IE staging platform (SMPP IP: 3.251.5.16).

Enhancements

✅ Customer pricing (Pricing > Plan prices) and supplier pricing (Suppliers > Routes) improved:
- Customer pricing
  - Display pricing for specific country only
  - Country flag shown alongside country name
  - Network table cell no longer shows country name
  - Display customer pricing for a specific pricing plan
  - Mobile network MNCs now shown where network-level customer pricing
- Supplier pricing
  - Country flag shown alongside country name
  - Mobile network MNCs now shown where network-level customer pricing
✅ Support for different currencies between customer pricing and customer monetary account balances. For example: customer balance in EUR but customer price for destination (in pricing plan) is in USD. When using monetary customer account balances, platform currently requires customer pricing in pricing plan to have same currency as customer account balance. Update currently deployed on:
- All production SSG sites
- IE staging platform (SMPP IP: 3.251.5.16)
✅ When configuration is no longer required, it is now possible to remove it from your SSG instance and "archive" it. Use with:
- Customers: Archive customers and their SMPP accounts.
- Customer SMPP accounts: Selectively archive customer SMPP accounts. Stops further submissions using the account.
- Suppliers: Archive suppliers and connections to their SMSCs/SMS gateways
- Supplier SMSCs: Selectively archive supplier SMSC connections. Stops submissions using the connection.
txtConsole Broadcast application now allows the download of report CDRs. Select the individual broadcast from the Outbox to show send details (send status, delivery status, delivery latency) and then click "Export data (CDRs)".

Updates

Peru network data updated