# Melrose Labs SSG Documentation Documentation

> Melrose Labs SMPP SMS Gateway platform documentation

## Guides
- [Introduction](https://ssgdocs.melroselabs.com/docs/introduction.md): Introduction to the SMPP SMS Gateway (SSG)
- [Getting started](https://ssgdocs.melroselabs.com/docs/getting-started.md): This page will help you get started with the Melrose Labs SMPP SMS Gateway (SSG) documentation and platform
- [Quick start](https://ssgdocs.melroselabs.com/docs/quick-start.md): Get started using your preconfigured trial instance
- [Trial limitations](https://ssgdocs.melroselabs.com/docs/trial-limitations.md): Features and limitations during SSG trial period
- [SSGLite limitations](https://ssgdocs.melroselabs.com/docs/ssglite-limitations.md): Features and limitations of SSGLite version
- [Customers](https://ssgdocs.melroselabs.com/docs/customers.md): Customers of your SSG instance
- [SMPP accounts](https://ssgdocs.melroselabs.com/docs/smpp-accounts.md): Customer SMPP accounts
- [txtConsole Portal](https://ssgdocs.melroselabs.com/docs/txtconsole-portal.md): End-user customer portal
- [SMSCs](https://ssgdocs.melroselabs.com/docs/smscs.md): Connections to SMSCs and SMS gateways
- [Routes](https://ssgdocs.melroselabs.com/docs/routes.md): Supplier coverage and costs
- [Routing](https://ssgdocs.melroselabs.com/docs/routing.md): Routing SMS between customers and suppliers
- [Pricing](https://ssgdocs.melroselabs.com/docs/pricing.md): Customer pricing plans (or rates)
- [Services](https://ssgdocs.melroselabs.com/docs/services.md): Services provided to customers 👷‍♂️
- [CDRs](https://ssgdocs.melroselabs.com/docs/cdrs.md): CDRs for mobile terminated and mobile originated SMS
- [Customisation](https://ssgdocs.melroselabs.com/docs/customisation.md): Configure your SSG instance with your business details
- [Data retention](https://ssgdocs.melroselabs.com/docs/data-retention.md)
- [Troubleshooting](https://ssgdocs.melroselabs.com/docs/troubleshooting.md)
- [Broadcast](https://ssgdocs.melroselabs.com/docs/broadcast.md): Message large groups of mobile users
- [Campaign](https://ssgdocs.melroselabs.com/docs/campaign.md): Marketing campaign creation and tracking
- [Support details](https://ssgdocs.melroselabs.com/docs/support.md): Information on the support available from Melrose Labs
- [New feature development](https://ssgdocs.melroselabs.com/docs/new-feature-development.md): Requesting enhancements and new features
- [Incident reports](https://ssgdocs.melroselabs.com/docs/incident-reports.md)
- [Essential](https://ssgdocs.melroselabs.com/docs/tutorials-essential.md): Tutorials for your SSG instance that are essential to read
- [Suppliers](https://ssgdocs.melroselabs.com/docs/tutorial-suppliers.md): Tutorial covering the set-up and management of supplier connections in your SSG instance
- [Routing](https://ssgdocs.melroselabs.com/docs/tutorial-routing.md)
- [Customers](https://ssgdocs.melroselabs.com/docs/tutorial-customers.md)
- [Pricing](https://ssgdocs.melroselabs.com/docs/tutorial-pricing.md)
- [Billing](https://ssgdocs.melroselabs.com/docs/tutorials-billing.md)
- [Firewall](https://ssgdocs.melroselabs.com/docs/firewall.md): Blocking messages based on destination and content
- [Rules](https://ssgdocs.melroselabs.com/docs/rules.md): Rules that can be applied to customer traffic
- [SMPP-HTTP Bridge](https://ssgdocs.melroselabs.com/docs/smpp-http-bridge.md): Connect to HTTP/REST SMS gateway providers using the SSG
- [Traffic Notifications](https://ssgdocs.melroselabs.com/docs/traffic-notifications.md)
- [SSG Offers](https://ssgdocs.melroselabs.com/docs/ssg-offers.md)
- [Standard Commercial Offer (cloud)](https://ssgdocs.melroselabs.com/docs/standard-offer.md): Standard offer (commercial service)
- [Term Commitment Discounts (cloud)](https://ssgdocs.melroselabs.com/docs/term-commitment-discounts.md)
- [Volume Commitment Discounts (cloud)](https://ssgdocs.melroselabs.com/docs/volume-commitment-discounts.md)
- [Learn SSG](https://ssgdocs.melroselabs.com/docs/learn-ssg.md)
- [Trial of SSG](https://ssgdocs.melroselabs.com/docs/trial-of-ssg.md): Standard trial offer
- [Introduction to policies and plans](https://ssgdocs.melroselabs.com/docs/policies-and-plans.md)
- [Change Management Policy](https://ssgdocs.melroselabs.com/docs/change-management-policy.md)
- [Business Continuity Plan](https://ssgdocs.melroselabs.com/docs/business-continuity-plan.md)
- [Disaster Recovery Plan](https://ssgdocs.melroselabs.com/docs/disaster-recovery-plan.md)
- [IT Security Policy](https://ssgdocs.melroselabs.com/docs/it-security-policy.md)
- [Backup Policy](https://ssgdocs.melroselabs.com/docs/backup-policy.md)
- [Software Update and Vulnerability Management Policy](https://ssgdocs.melroselabs.com/docs/software-update-and-vulnerability-management-policy.md)
- [Cloud Security Standards Policy](https://ssgdocs.melroselabs.com/docs/cloud-security-standards-policy.md)

## API Reference
- [Getting started](https://ssgdocs.melroselabs.com/reference/getting-started-1.md): Getting started with the SSG Management API
- [Query message status](https://ssgdocs.melroselabs.com/reference/query-message-status.md): Query the status of a message.
- [SMPP account configuration](https://ssgdocs.melroselabs.com/reference/smpp-account-config.md): Configure a customer SMPP account
- [Balance change currency](https://ssgdocs.melroselabs.com/reference/balance-change-currency.md): Change the currency of a customer's account balance
- [Traffic report](https://ssgdocs.melroselabs.com/reference/traffic-report.md): Get report by hour or day on message volumes submitted by an SMPP account during a time period
- [MSISDN in DND](https://ssgdocs.melroselabs.com/reference/msisdn-in-dnd.md): Do not disturb list (on-premises SSG instances only)
- [Daily CDRs](https://ssgdocs.melroselabs.com/reference/daily-cdrs.md): Retrieves CDRs for the previous day
- [Last 5-10 minutes](https://ssgdocs.melroselabs.com/reference/last-5-10-minutes.md): Retrieve CDRs for 5-10 minutes ago
- [Publish pricing](https://ssgdocs.melroselabs.com/reference/publish-pricing.md): Get pricing for a pricing plan

## Changelog
- [Latest changes 👷‍♂️](https://ssgdocs.melroselabs.com/changelog/current-status.md)
- [SSG Admin Portal v2](https://ssgdocs.melroselabs.com/changelog/ssg-admin-portal-v2.md)
- [Passkey login](https://ssgdocs.melroselabs.com/changelog/passkey-login.md)
- [Pricing Changes and Distribution](https://ssgdocs.melroselabs.com/changelog/pricing-distribution.md)
- [Reporting database upgrades](https://ssgdocs.melroselabs.com/changelog/reporting-database-upgrades.md)
- [Pricing plan changes taking effect](https://ssgdocs.melroselabs.com/changelog/pricing-plans.md)
- [Reject messages using DLR](https://ssgdocs.melroselabs.com/changelog/reject-messages-using-dlr.md)
- [Delivery receipt network error](https://ssgdocs.melroselabs.com/changelog/delivery-receipts.md)
- [Message content blocking based on rules](https://ssgdocs.melroselabs.com/changelog/message-content-blocking.md)
- [Configuration update speed](https://ssgdocs.melroselabs.com/changelog/configuration-update-speed.md)